Our Guarantee
All J2 Flooring comes with long residential and commercial wear warranties. Our warranties protect the top surface of the product, and can last from 12 years to a lifetime guarantee depending on the range. We strongly advise all purchasers of J2 Flooring products also purchase a recognised LVT / SPC cleaning and maintenance solutions to withhold the guarantee. We would also advise customers to obtain an installation warranty from their chosen installer. Please see below our list of warranties depending on the range.
iCONIC
Wear Warranty
Residential – Lifetime Wear Warranty
Commercial – *7 – 10 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
Strata
Wear Warranty
Residential – Lifeteime Wear Warranty
Commercial – *7 – 10 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
Natural Timbers
Wear Warranty
Residential – Lifetime Wear Warranty
Commercial – *7 – 10 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
Natural Stones
Wear Warranty
Residential – Lifetime Wear Warranty
Commercial – *7 – 10 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
Rustic Textures
Wear Warranty
Residential – 12 Year Wear Warranty
Commercial – *5 – 7 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
Victorian Tile
Wear Warranty
Residential – Lifetime Wear Warranty
Commercial – *7 – 10 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
ZEEZOO®
Wear Warranty
Residential – Lifetime Wear Warranty
Commercial – *7 – 10 Years Wear Warranty
*Commercial wear warranty is subject to location and usage, contact our technical department on 01704 536421 to discuss the suitability for your project.
Use the link below to register your guarantee.
J2 Flooring offers a ‘wear guarantee’ on all of our first quality LVT and SPC floors to the purchaser against wearing out for the specific range and period above, providing the floor was installed correctly and maintained properly, using J2 Flooring approved cleaning and maintenance products and used as intended.
Wearing out is defined as the surface wear layer being worn out,resulting in the pattern / colour being removed from normal traffic. In the event of the wear layer wearing out within the warranty time frame, from the date of installation, J2 Flooring will replace the flooring product only. Our products are also guaranteed against any manufacturing defects, which would be visible and present before and during installation.
Our guarantee does not cover installation errors or incorrect maintenance, wear out from the following is also not included:
- Accidental damage or misuse causing Stains, scratches, indentations, scuffs
- Discolouration from excessive moisture, ie. leaks, incorrect cleaning solutions.
- Incorrect adhesive use or application.
- Incorrect preparation materials or defects caused by preparation materials
- Installation errors resulting in the floor to fail as a result.
We strongly advise all purchasers of J2 Flooring products also purchase a recognised LVT / SPC cleaning and maintenance solutions to withhold the guarantee. Please speak to your supplier regarding this or use Dr Schutz cleaning and maintenance products.
For additional information or advice, please consult your supplier.
*as commercial usage can vary, to ensure our product will be covered for the intended usage, please contact us. In some instances commercial warranty on wear will be increased from the specified time above, or reduced dependent on the application.
How Do You Clean LVT Flooring?
LVT flooring is easy to clean and maintain, which makes it a great choice for any household! Whether you have pets, children or high traffic areas, it can be kept looking pristine and as good as new with little effort.
To clean your LVT Flooring we would recommend daily brushing or hoovering, to get rid of any debris or dust that could scratch the surface. On top of that a weekly mopping with a damp (not wet!) mop and some pH-neutral cleaner will keep it looking fresh!
If you ever spill anything we would recommend you immediately wipe this up with a damp, clean cloth and a mild cleaner.
It is always recommended that you avoid using harsh chemicals such as bleach, excessive water and abrasive cleaners such as rough sponges on your LVT flooring to prevent damage.
Read more here. How to Clean LVT Flooring: The Complete Care Guide.